Customer Testimonials

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Very enjoyable experience. They are responsive and reliable. We will definitely recommend to our family and friends.
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Great experience all around. Everything went great and I could not complain about anything would definitely go back
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
They got me in and got me out They knew what I needed when I got there
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
They got me in and got me out They knew what I needed when I got there
It was clean, the technicians were very helpful. The waiting area was nice. And the work was done quickly and professionally.
Mason checked me in. Told me the work might take an hour. I waited in a comfortable waiting area. The work was completed without any issues within an hour.
Awesome sauce He was supercalafrgilisticexpialidocious and a very good worker give him a raise Dope
They were able to get me into a vehicle that I wanted. They were also able to .let my price point.
Scheduled an appointment online, and my car was taken care of that day. Service was good.
Noah is an outstanding young man and it was a pleasure to work with him. He will definitely be my recommendation and go to for all future vehicle purchases. Cristian addressed the issues we ran into on delivery with grace and professionalism. His attitude and accountability restored my faith in the dealership. Thank you Oakes Team.
Mason accommodated me when I had booked at the wrong dealership, was able to provide an additional service and the techs did it quickly. I appreciated it.
This is the second car purchase from an Oakes Kia dealership. I like the policy if unsatisfied with the vehicle.
Service was done quickly getting our car back to our busy family. All recalls were easily remedied and communication was great.
They were great! They were friendly and knowledgeable! They were great! Very friendly and knowledgeable
The entire experience was great! The staff was personable and they worked hard to get me where I wanted to be with both price and financing. I highly recommend Oakes Kia!
Good experience. Marion was easy going, non intimidating, and seems to enjoy his job. I do wish the benefits of the car were explained, but it was late and I chose not to take the time to do so.
The dealership is an excellent facility. Comfortable and relaxing atmosphere. People are attentive and kind.
This guy knows what he is doing! Made our decision easy and fun! No B.S and thats how we like it!!! Personality and knowledge of how to sell. 10/10. Thanks again, Sage! Randy and Jessica Harmon
Very happy with Ryan and the team overall. Also have been very satisfied with the car itself.
Great customer service. Excellent service. Timely and cheerful greeting. Knowledgeable about the vehicles and the service was fast and well done.
Very friendly, took care of everything I needed in a timely manner Was very happy with service
Solid work and great customer service Timely service that was done with care. I appreciate the team.
Everything went smoothly. Very nice friendly people not many people left like that in this world we live in
Genuine service with a smile. Was able to get my second key activated immediately. A bay was open, so they made it happen
Didn’t have to wait long to check my car in for recall fixing. Finished in timely matter.
Customer friendly ! I'm getting ready for work right now .... we were happy as always with our service and will return.
Everyone I spoke with were so friendly and happy. Best car buying experience I’ve had.
I was impressed with how much I was helped here I really appreciate everything they were able to do for me.
It was easy to make my appointment and detail what I needed done. Everything was done quickly expertly and very courteous.
Ryan was the best! He went above and beyond to find me the exact car I wanted. Working with Ryan was the best experience I've had buying a new car.
We had such a smooth process buying our brand-new vehicle. Joanna was extremely helpful during the process and Bruce helped us find exactly what we wanted!! I will definitely recommend Oakes Olathe to anyone looking for a vehicle! I love my new ride and I have you guys to thank for that!!
I was happy with the service and done in a timely manner. The dealership was clean and staff was great
Although it took most of the day, it was a great experience to get a new vehicle. Danny was very helpful with all of my questions. He even bought us lunch, Thank You
Ryan was great! We did have to wait for finance for quite a while over 1.5 hours, but once we were able to start went fine. Not Ryan’s fault.
Service was timely and they let me know about concerns of other car service needs
Courteous and informative and thorough The service attendant was courteous and informative. The work was completed in a timely manner.
Ryan was great, easy to work with and communicates well. Had everything prepared so things went quickly when I took delivery.
Mason was very helpful in telling me on how to service my car. Great job
There was no wait, got right in with a same day appointment. The service was fast and friendly. The waiting area was clean and comfortable.
It was excellent. I was checked in quickly, confirmed the work to be completed. It was finished early, I paid and drove away happy.
I found Olivia May very easy to work with on the car we wanted. She was very responsive, and she worked hard to earn our business. She always explained everthing very clearly.
I give a lot of credit to Oaks Kia for being able to do right by the customer. I met with Noah to look at and buy a car. Noah made the process pretty straight forward and communicated well with everything. Overall, I am pretty happy with the purchase and will recommend Oaks Kia for anyone looking to find themselves a good vehicle.
Helpful and responsive He helped me understand what my options were and how best to take care of my vehicle.
Easy to work with and not pushy to buy anything wants you to get what you want
Great and easy to work with trying to find me the best deal. Appreciated the work and effort. I dont buy many cars and they made it easy.
I was greeted when I walked in the door with a friendly smile asking how they could help me. When I was interested in test driving a car, a sales person was there shortly to help me. Listened to what I needed and I test drove the Sportage and Sorento a couple times.
Great and easy to work with trying to find me the best deal. Appreciated the work and effort. I dont buy many cars and they made it easy.
Our sales person Johanna was amazing. I can’t say enough good things about her in her great communication skills and always following up with us on any issues we were having.
Our sales person Johanna was amazing. I can’t say enough good things about her in her great communication skills and always following up with us on any issues we were having.
I was greeted when I walked in the door with a friendly smile asking how they could help me. When I was interested in test driving a car, a sales person was there shortly to help me. Listened to what I needed and I test drove the Sportage and Sorento a couple times.
They were nice and got me in and into my new vehicle quickly. I love that it was not an all day process.
They were nice and got me in and into my new vehicle quickly. I love that it was not an all day process.
Fixed all my issues, car has not run better in years! Offered me a rental but I didn't need it
I arrived at my appointment time and was checked in promptly. Richard reviewed to work to be done on my car before and after the repair. I was very satisfied with my experience at Oakes KIA.
Dealership has been helpful when called upon. There have been a number of recalls on my Telluride and they've been helpful each time.
Dealership has been helpful when called upon. There have been a number of recalls on my Telluride and they've been helpful each time.
I arrived at my appointment time and was checked in promptly. Richard reviewed to work to be done on my car before and after the repair. I was very satisfied with my experience at Oakes KIA.
Fixed all my issues, car has not run better in years! Offered me a rental but I didn't need it
It was a great experience. My brought kids to sit and wait in the lobby. It was fast service
Very professional. Very clean lounge, good snacks . Quick service, short wait time Will be back again.
Very professional. Very clean lounge, good snacks . Quick service, short wait time Will be back again.
It was a great experience. My brought kids to sit and wait in the lobby. It was fast service
Oakes Kia Olathe is wonderful to work with. Great customer service. Would buy from them again.
Oakes Kia Olathe is wonderful to work with. Great customer service. Would buy from them again.
Friendly advisors, great service Nice waiting area. I'd recommend service it to other KIA owners.
Well, I bought my car two months ago. The sales lady was great to work with. Take my car in for first oil, change and service department and family and fast. Then when I left, they noticed the small pedal of oil called to bring it back in and fix the filter without even asking or complaining the sub department gave me a free oil change on my VIP package. They have some service.
Well, I bought my car two months ago. The sales lady was great to work with. Take my car in for first oil, change and service department and family and fast. Then when I left, they noticed the small pedal of oil called to bring it back in and fix the filter without even asking or complaining the sub department gave me a free oil change on my VIP package. They have some service.
Friendly advisors, great service Nice waiting area. I'd recommend service it to other KIA owners.
The service took less time than he quoted. Got in and out. I didn't have to wait long.
I really like this dealership because it doesn't feel like they are constantly trying to get you to buy the higher trim although i wish there was a cheat sheet that showed what trims come with what features
Service advisor answered my questions well. I appreciated the assistance I received from the service advisor.
The service took less time than he quoted. Got in and out. I didn't have to wait long.
Service advisor answered my questions well. I appreciated the assistance I received from the service advisor.
I really like this dealership because it doesn't feel like they are constantly trying to get you to buy the higher trim although i wish there was a cheat sheet that showed what trims come with what features
Got vehicle in right away & work completed sooner than I expected. Wait area comfortable & clean.
Easy in and out for oil change & tire rotation. Comfy lounge area. Quick service, polite service advisor.
Helpful, friendly, quick! Mason was friendly and communicative of what was needed. I appreciated his willingness to accommodate me while I was juggling work (mostly on a call) while he kept me informed.
Very helpful and friendly. Noah was able to get us the best deal. That worked in our price range
Got vehicle in right away & work completed sooner than I expected. Wait area comfortable & clean.
Easy in and out for oil change & tire rotation. Comfy lounge area. Quick service, polite service advisor.
Helpful, friendly, quick! Mason was friendly and communicative of what was needed. I appreciated his willingness to accommodate me while I was juggling work (mostly on a call) while he kept me informed.
Very helpful and friendly. Noah was able to get us the best deal. That worked in our price range
Fast and friendly The service was fast and friendly willing to help The service was fast and friendly willing to help... definitely will come back
Prompt attention, listened to me and didn't try to upsell me They did a great job
Aly was very attentive and wanted to make certain all issues discussed were resolved She has set up a service time for me .
We were looking for a 2026 Kia EV9, GT line in Wolff Grey exterior and a brown interior. We search CarGurus, Costco, KKB, Edmunds and True Car. We found a...
Great experience, Mason answered all my concerns with my service and kept me informed during the process. Mason thoroughly went over the differences in services and was extremely helpful and informative, a true professional! Easily the best experience I’ve had with a dealership.
A much better experience since the redesign. Enjoyed my time. We have a couple Kias and will use your dealership for our vehicle needs.
We had excellent service through Ashton Ross who answered all our questions. Our car was detailed and even delivered to our home by Ashton on his day off no less! Great job!!
They were very professional and very friendly! They took care of all my needs. They made sure to check on me throughout the process
Fast. On time. Employee was nice, appointment was on time and work was done in a timely manner.
They did the work in a reasonable amount of time. They kept me informed and gave an honest assessment and estimate.
Easy in and out.plus a good explanation of the work to be done Thank you
All good! Everything went well and it was quick turn around Great place to get your car serviced
I think it is a nice and friendly place and the waiting area had nice space with different choices of seating.
Everything was handled just fine and went smoothly. I have no complaints and the car is great.
Fast and friendly!! Richard gave me a thorough explanation of what was done and what may need to be done down the road.
Came in for recall, expecting 2 hours wait. Car was ready in 1 hr Speed of service was great
Very professional and polite I feel like they were very well knowledgeable about all the questions I asked
Excellent service and very friendly staff Got me in and out quicker then they anticipated
Excellent service. Very straight to the point and very personable salesman. Yall are the best.
Everything was smooth. The car isbin great shape. We worked with AJ, things went well. No complaints.
Mason was so good explaining what the car needed and making sure it got finished in a timely manner.
Very friendly and provided great service. They answered all my questions and had the car I wanted ready for me to test drive. They both made the process very easy and AJ showed me everything the car had.
Fixed up the scratch on my car real good, can't even see it was ever there anymore.
Smooth check in and pick up. The staff was friendly and helpful. All my questions were answered.
Easy to work with and convenience in making appointments. WIFI is not the best while waiting
Quick service, was in and out about as fast as you could reasonably expect. Front desk met me with a smile, my sales rep was helpful and got out of there with my dream truck!
The overall experience was excellent from start to finish. The dealer was professional and easy to work with, the finance manager clearly explained everything without pressure, and the discounts I received were incredible. I felt respected, well-informed, and confident in my purchase, which made the process smooth and enjoyable.
the whole process from start to finish was excellent, thank you bruce for your professionalism.
A great experience and easy process. Very happy I chose to purchase with Oakes Kia.
It was timely and all work was completed satisfactory I will come back again for service. Josh was very helpful
I had the oil changed on my car Service was prompt and finished as promised
Enjoyed seeing Angela again. Also got to meet Mrs Oakes...she is extremely nice...enjoyed speaking with her. Was disappointed that Rodney was no longer there. He has a great personality and will be missed.
All good, but please start showing owners how to change the air filters int their own instead of trying to make a quick buck. Might help customer satisfaction.
Thanks ?? ??I spoke with the mechanic about the installation and he explained how the mirror should work when programmed to my garage door.
I came in the Saturday after Christmas and they were busy, but EVERYONE was great to work with and made the car buying process easy. Justin was especially great to work with on a busy Saturday morning!
Been here twice for service since the change to Oakes. Excellent service, on time, friendly. Richard was great.
I got a message back within a hour or so from the dealer to get more info on a car my family was interested in. We were then assigned to Noah Phillips. He is very patient and kind, and willing to answer all of our questions. Because we’re out of state, it added more work for him but he persevered, even getting the dealer to agree to help fix some items on the car for us, which led to a sold car deal for him and a new (to us) car for us! Thank you Noah and Oakes Kia of Olathe!
Great experience and communication People weee nice. Explained it all and did the job Love it
Quick service! Efficient process for drop off and pickup. Thanks for great customer service this weekend
Repair was made quickly Recall repair so no charge The coffee machine was broken, so it'd be nice if that was working
They listened to my needs and were able to deliver Joanna was very helpful and went above and beyond
The entire team was polite and cordial, pricing was the best in the area if Kansas City.
Service was very quick and prompt. The waiting area was clean and comfortable took care of the recall in less time than they had stated it might take.
I’m very happy with this dealership , I love my car it drives very smooth.
My husband and I had a great experience purchasing our vehicle. Brian was great to work with. Definitely would recommend him to be your salesman when looking to buy a car!
Great easy checkin and checkout Great easy check in and check out. Friendly service r advisor. Work done right.
Vehicle recall, made appt, service on time, no complaints Service tech inspected vehicle, made recommendations on possible service needed but your estimate was way way too expensive but I guess that's expected for a dealership.
I found Ms Kara Klehammer a great help in my purchase of a brand new Kia, both knowledgeable, and considerate of my needs as a customer. I was able to inspect and drive the car of my own choosing, satisfied I made my purchase.
No problem leasing a new Kia Sportage. Taylor was very professional and helpful in explaining my options.
Appreciated the follow up to our inquiry on line. The phone call and appointment being made Our sales person, Jair Sanchez was excellent ! Took pictures and video of vehicle before arriving. Had vehicle ready to test drive when we arrived. He continued to look through inventory until we found the exact vehicle we loved,
I love my new car! Service was great at this facility. I appreciate the help.
Good job on my recall, and 15k service. Fast curtious sevice. In and out in short order.
All people involved were excellent! They were very responsive to our wants and needs, Excellent dealership.
My family enjoyed working with Kate to trade-in and purchase our new vehicle. She made the process easy and efficient. We will definitely return for any future purchases.
I had a great car buying experience with Oakes Kia. Will use them again in the future.
Very prompt and efficient checking process and car was ready to go in less than an hour.
Had a little problem with texting to find out about prices for a 75k service. Finally got the info and got it scheduled. Everything else went smoothly.
It’s was such an easy process and working with Cristian was laid back. It was nice to be able to do everything online then go pick up the car. I never felt pressured like I did at another Kia dealership. I would definitely recommend.
Very helpful and upbeat staff! From the moment you walk in the door, everyone wants to make you have a good experience! 100% would buy here again!
Michael was very helpful before, during and after the sale. He has walked me through a number of the setting options and has remained ready to help me in the future.
Josh was very nice, he explained the recall on my vehicle, we will have that taken care of after the holidays
Took the time to track down an issue that wasn't easy to find or replicate. Would highly recommend.
Very helpful went on the test drive right away detailing took a bit long but overall everything was great
Great dealership with amazing staff very happy with the process and the car. Our sales associate AJ Achilles was kind and helpful and I 100% would recommend adding this dealership and worker to you next car shopping adventure.
From the moment I submitted my lead, Jair stood out. His reach out was immediate, warm, and impeccably professional. As a first time Tesla buyer, I came in with curiosity, questions, and a fair amount of cautious excitement. Jair met all of it with remarkable patience, clarity, and genuine care. Throughout test driving, financing, and learning what it truly means to step into Tesla ownership, Jair never rushed me. He listened. He explained. He stayed present. His thoroughness and politeness were matched by an easy, human personability that made the entire experience feel calm, confident, and genuinely enjoyable. What impressed me most is what happened after the sale. Jair’s communication did not disappear once papers were signed. He stayed consistently engaged to ensure I was fully satisfied and confidently settled into ownership. He coordinated seamlessly with the manager to address a few minor post purchase items, making sure everything was handled promptly and without friction. He even took the time to wish me a Merry Christmas, a small but meaningful gesture that says a lot about who he is. The entire experience at Oakes was superb from the moment I walked through the door. Reception was welcoming and efficient. The manager, without hesitation or defensiveness, ensured that a minor trim piece and a rear LED tail light condensation issue were handled immediately. He personally inspected the vehicle further to confirm nothing else needed attention. No delays. No pushback. Just professionalism and accountability. And to top it all off, Ghost, my Long Range Model 3, was delivered with a full 100 percent charge. That detail alone speaks volumes about the care and pride this team takes in the ownership experience. Jair is a bright star and a true asset. This was not just a car purchase. It was a world class experience rooted in trust, excellence, and respect. Whether this is your first Tesla or your fifth, no matter what car you pick, you want Jair in your corner. Highly, confidently, and wholeheartedly recommended.
My salesman Brian was amazing, the whole experience was great! the receptionist was very welcoming, the salesman was very good no pressure and the finance manager was very good. I would highly recommend this dealership.
Scheduling error but was able to take care of me. Service was faster than expected.
They were great. Olivia was great. The staff is very young and For all the employees there, I felt like I waited too long for the financing portion of my sale.
The service I received was very professional and they made it easy for me to schedule an appointment to have additional work done. I felt like they only recommended what was necessary for repairs, plus tried to keep the costs reasonable. I also really appreciate your courtesy shuttle.
Great Done Nope Ok. Service was outstanding. Might give the military a discount if not on service but on parts
Kassandra went above and beyond helping me with the purchase of my vehicle!! I am recommending this dealership to everyone!!! Thank you to everyone who helped!!!
They were very professional and we had a fair negotiation. I recommend them with the new owners
Always helpful. Explains things thoroughly. Recommends appropriately and always super friendly. He feels like my best friend.
I would bring my car back for service again if needed, which I wouldn't say for some other places.
He did a good job. Got the car taken care of fast. He helped with a coupon.
I was very happy with my experience buying at Olathe Kia. Never like buying a new vehicle because of the hassle that dealerships put you thru. I went too three before going to Olathe Kia. I was met by Justin Hanlon and he helped me from start to finish. No pressure and I felt like I got a fair deal.
Quick fast and easy, just needed a quick service appointment and they got me in and out no problem. I’ll definitely keep bring my car here for service or for any other needs!
I have only good things to say about my Telluride and the Service that I get from you! my last experience was to have the oil changed all went well. Wait time was perfect not too long. I will always recommend your dealership and service department.
Bryan did an amazing job! He was helpful and professional! Finance was fast and easy to deal with!
Friendly staff and the faculty beautiful and clean and I will return back to purchase a new car in the future
Came in for oil change,and let them know about over consuming oil. They advised it was under warranty and went ahead with oil change and provided info on my next steps.
Michael and Oakes Kia were wonderful to work with! Car buying isn’t much fun, but they made it enjoyable because they were honest and kind. I would definitely recommend this dealership to my friends and family.
Mike was very easy to work with and was competent in price matching/ giving us a better quote than we got from another dealership. Great job Mike! Would work with him and his staff again!
We had a great experience buying our Telluride and would highly recommend to anyone that is interested in buying a vehicle!
Great experience with professional, friendly customer care. It was an easy transaction with no pressure. AJ was amazing & made sure we understood every step of the process.
Great! I enjoyed the customer service I experienced at my appointment. I felt valued and heard!
Very friendly and easy to work with would highly recommend if you are buying a new car
My service was very friendly and quick. I was able to get in before my appointment and the gentleman who took care of me did a great job explaining the service.
Dealership was ready for me at scheduled time. Service tech was knowledgeable and a pleasure to deal with. The requested work was done quickly but more importantly done correctly and vehicle returned to me clean. Price charged for the services was reasonable and they did not try to upsell me things that were not needed, as is common at many dealers. All in all a great experience.
Great experience! Would recommend this dealership to anyone looking for a vehicle in the future!
They were very helpful and listened to me. The salesman was very nice and didn't try to talk us into financing, as we paid cash
Great He is a great guy Knows what he is talking about cares about the customer
Great experience picking out the right Teluride. Justin was very thorough and helpful on explaining all the features and options. Highly recommend him to my friends and family!
called the dealer about 4 in the afternoon and got an appt for the next morning at 8:45! I brought the vehicle in and about 35 minutes later I was on my way. While there I enjoyed a bottle of water in the well lit and great WiFi waiting area.
Everyone in the dealership was friendly, polite and willing to work with you on the vehicle you want.
KIA staff told me that my suv problem had rings get carbon build up on the pistons causing them to stick and use oil into the cylinders. Service fixed and hope it will be ok. Staff were awesome.
It was good I had a good experience with Oaks Kia wil go back again
Brian was great to work with buying the car very knowledgeable and helpful along the way
AJ Achilles provided excellent service. He showed me the best options for the model I was looking for, answered all my questions clearly and kindly, and ultimately helped me with the purchase of my new car. I highly recommend him.
Easy Rodney's knows his customers. No pressure quick conversation drop off was quick Rodney was at ease with my requests.
Got my oil change. And tires rotated. It was fast and Rodney was, to keep me informed, about my car. Thank you
The service was completed on time and the service representatives were knowledgeable and courteous. Thank you
Oakes Kia and salesman, Michael Pepion negotiated a stellar deal to help me get into the car I loved! They stayed way past their closing time and were super professional!
The whole team was great, as was my experience. Couldn't have had a better experience. This was my first purchase from Oakes Kia and I will absolutely go back in the future.
Very enjoyable experience. They are responsive and reliable. We will definitely recommend to our family and friends.
How would you rate Josh was amazing and all of the staff were awesome they took care of all my needs and went above and beyond to make sure that I was completely satisfied with the work on my vehicle. My new home for all my needs Olathe Oakes Kia? (5=excellent 4=good 3=average 2=fair 1=poor)
Service department was efficient and communicated throughout the appointment staff at the front desk and back in the call center accommodated while I was there to ensure that I met while I was there
Once able to make an appointment, everything went smoothly with minimal waiting My car was done faster than the time they said it could possibly take
Great experience all around. Everything went great and I could not complain about anything would definitely go back
Great In was a good experience. Oil change was great. Care was clean upon return. So Far so good no issues
Wonderful attention given to they're customers. Fair amount of information about the vehicles. Clean astablishment. Friendly smiles. Immediate attention when coming through the doors. Quick service when I asked for my car in pearl white with black trim. 24 hours.
This dear ship was very friendly. Marion was very helpful and had me drive multiple cars until I found the car the that I wanted.
Ryan was professional, knowledgable and patient. Was not considering a hybrid, but with his slight convincing, we are glad we did. I was amazed at how Ryan was able to work multiple deals and still took care of our needs. Undoubtably it was because of Ryan that we purchased our first Kia. We have purchased 7 Hondas since 2001. With Ryan's superior knowledge of the product and his experience in the Auto sales industry we are grateful to have him as our salesperson. Strongly suggest asking for Ryan O'Donnell when you are searching for your next automobile.
He was friendly, told us what was wrong and that the dealership should have fix it before they sold us the car which is ?? true!
Very friendly, did just what I asked and made it easy! Great customer service! Fantastic team! Will come back forever!
They got me in and got me out They knew what I needed when I got there
It was clean, the technicians were very helpful. The waiting area was nice. And the work was done quickly and professionally.
Mason checked me in. Told me the work might take an hour. I waited in a comfortable waiting area. The work was completed without any issues within an hour.
Awesome sauce He was supercalafrgilisticexpialidocious and a very good worker give him a raise Dope
They were able to get me into a vehicle that I wanted. They were also able to .let my price point.
Scheduled an appointment online, and my car was taken care of that day. Service was good.
Noah is an outstanding young man and it was a pleasure to work with him. He will definitely be my recommendation and go to for all future vehicle purchases. Cristian addressed the issues we ran into on delivery with grace and professionalism. His attitude and accountability restored my faith in the dealership. Thank you Oakes Team.
Mason accommodated me when I had booked at the wrong dealership, was able to provide an additional service and the techs did it quickly. I appreciated it.
This is the second car purchase from an Oakes Kia dealership. I like the policy if unsatisfied with the vehicle.
Service was done quickly getting our car back to our busy family. All recalls were easily remedied and communication was great.
They were great! They were friendly and knowledgeable! They were great! Very friendly and knowledgeable
The entire experience was great! The staff was personable and they worked hard to get me where I wanted to be with both price and financing. I highly recommend Oakes Kia!
Good experience. Marion was easy going, non intimidating, and seems to enjoy his job. I do wish the benefits of the car were explained, but it was late and I chose not to take the time to do so.
The dealership is an excellent facility. Comfortable and relaxing atmosphere. People are attentive and kind.
This guy knows what he is doing! Made our decision easy and fun! No B.S and thats how we like it!!! Personality and knowledge of how to sell. 10/10. Thanks again, Sage! Randy and Jessica Harmon
Very happy with Ryan and the team overall. Also have been very satisfied with the car itself.
Great customer service. Excellent service. Timely and cheerful greeting. Knowledgeable about the vehicles and the service was fast and well done.
Very friendly, took care of everything I needed in a timely manner Was very happy with service
Solid work and great customer service Timely service that was done with care. I appreciate the team.
Everything went smoothly. Very nice friendly people not many people left like that in this world we live in
Genuine service with a smile. Was able to get my second key activated immediately. A bay was open, so they made it happen
Didn’t have to wait long to check my car in for recall fixing. Finished in timely matter.
Customer friendly ! I'm getting ready for work right now .... we were happy as always with our service and will return.
Everyone I spoke with were so friendly and happy. Best car buying experience I’ve had.
I was impressed with how much I was helped here I really appreciate everything they were able to do for me.
It was easy to make my appointment and detail what I needed done. Everything was done quickly expertly and very courteous.
Ryan was the best! He went above and beyond to find me the exact car I wanted. Working with Ryan was the best experience I've had buying a new car.
We had such a smooth process buying our brand-new vehicle. Joanna was extremely helpful during the process and Bruce helped us find exactly what we wanted!! I will definitely recommend Oakes Olathe to anyone looking for a vehicle! I love my new ride and I have you guys to thank for that!!
I was happy with the service and done in a timely manner. The dealership was clean and staff was great
Although it took most of the day, it was a great experience to get a new vehicle. Danny was very helpful with all of my questions. He even bought us lunch, Thank You
Ryan was great! We did have to wait for finance for quite a while over 1.5 hours, but once we were able to start went fine. Not Ryan’s fault.
Service was timely and they let me know about concerns of other car service needs
Courteous and informative and thorough The service attendant was courteous and informative. The work was completed in a timely manner.
Ryan was great, easy to work with and communicates well. Had everything prepared so things went quickly when I took delivery.
Mason was very helpful in telling me on how to service my car. Great job
There was no wait, got right in with a same day appointment. The service was fast and friendly. The waiting area was clean and comfortable.
It was excellent. I was checked in quickly, confirmed the work to be completed. It was finished early, I paid and drove away happy.
I found Olivia May very easy to work with on the car we wanted. She was very responsive, and she worked hard to earn our business. She always explained everthing very clearly.
I give a lot of credit to Oaks Kia for being able to do right by the customer. I met with Noah to look at and buy a car. Noah made the process pretty straight forward and communicated well with everything. Overall, I am pretty happy with the purchase and will recommend Oaks Kia for anyone looking to find themselves a good vehicle.
Helpful and responsive He helped me understand what my options were and how best to take care of my vehicle.
Easy to work with and not pushy to buy anything wants you to get what you want
Great and easy to work with trying to find me the best deal. Appreciated the work and effort. I dont buy many cars and they made it easy.
Our sales person Johanna was amazing. I can’t say enough good things about her in her great communication skills and always following up with us on any issues we were having.
I was greeted when I walked in the door with a friendly smile asking how they could help me. When I was interested in test driving a car, a sales person was there shortly to help me. Listened to what I needed and I test drove the Sportage and Sorento a couple times.
They were nice and got me in and into my new vehicle quickly. I love that it was not an all day process.
Dealership has been helpful when called upon. There have been a number of recalls on my Telluride and they've been helpful each time.
I arrived at my appointment time and was checked in promptly. Richard reviewed to work to be done on my car before and after the repair. I was very satisfied with my experience at Oakes KIA.
Fixed all my issues, car has not run better in years! Offered me a rental but I didn't need it
Very professional. Very clean lounge, good snacks . Quick service, short wait time Will be back again.
It was a great experience. My brought kids to sit and wait in the lobby. It was fast service
Oakes Kia Olathe is wonderful to work with. Great customer service. Would buy from them again.
Well, I bought my car two months ago. The sales lady was great to work with. Take my car in for first oil, change and service department and family and fast. Then when I left, they noticed the small pedal of oil called to bring it back in and fix the filter without even asking or complaining the sub department gave me a free oil change on my VIP package. They have some service.
Friendly advisors, great service Nice waiting area. I'd recommend service it to other KIA owners.
The service took less time than he quoted. Got in and out. I didn't have to wait long.
Service advisor answered my questions well. I appreciated the assistance I received from the service advisor.
I really like this dealership because it doesn't feel like they are constantly trying to get you to buy the higher trim although i wish there was a cheat sheet that showed what trims come with what features
Got vehicle in right away & work completed sooner than I expected. Wait area comfortable & clean.
Easy in and out for oil change & tire rotation. Comfy lounge area. Quick service, polite service advisor.
Helpful, friendly, quick! Mason was friendly and communicative of what was needed. I appreciated his willingness to accommodate me while I was juggling work (mostly on a call) while he kept me informed.
Very helpful and friendly. Noah was able to get us the best deal. That worked in our price range
Fast and friendly The service was fast and friendly willing to help The service was fast and friendly willing to help... definitely will come back
Prompt attention, listened to me and didn't try to upsell me They did a great job
Aly was very attentive and wanted to make certain all issues discussed were resolved She has set up a service time for me .
They were pretty quick . Good service . Everything went smoothly. Sales lady was very attentive and nice
The dealership was easy to work with and the sales team was friendly and responsive.
Everyone was very nice and helpful. Stand-outs were Cristian and Michael. I especially liked how Michael walked my wife and I through getting enrolled in Kia Connect.
Fast, efficient, friendly, they helped us find exactly what we was looking for and got us in and out, quick and painless process, and no hassle, and no pushing to make a sale, loved the process.
The team at Oakes was great to work with. Very easy transaction, kept in great communication and understood my needs.
I was able to get in very quickly and have a tire patched, it was a very easy process
Very very friendly helpful and quick great communication and they did a great job of keeping me in my price bracket!
Everything was smooth and easy, great and friendly was a great clean environment and I’m happy I traded my vehicle in
Honest and straightforward No gimmicks good people to work with not pushy a good experience
Done well and timely Service was diagnosed timely and work done fast. Everybody was pleasant to work with. Clean facilities
Excellent. It was my first experience with the new ownership and I was immensely favorably impressed. I will take my business there in the future.
Easy drop off and fast service The ease of dropping my car off in the bay and getting text updates as well as watching the status tracker was very user-friendly. Everyone was friendly and my oil change only took about an hour!
Josh was very knowledgeable and attentive to our needs and was great to work with.
Awesome sauce Supercalifraglisticexpialidocis He was very helpful and insightful He did a very good job
They take good care of you, and on perfect timing. Appreciate the help and hospitality
Really good communication with Richard and the whole staff Happy that he could get us in and that my kia was fixed in one day
The pick up and drop off of my vehicle was very convenient as a busy working Mom.
They kept my car as long as they needed to make sure they got everything working right. Then allowed me to have a loner while they had my car.
Easy transaction, low pressure, Marion Martinez made the whole process as painless as possible. Great service department too.
Great Experience! Would recommend to anyone looking to purchase a vehicle. The wife and I were treated very well.
Friendly pleasant welcoming environment Hospitable, I was shown where I could sit & wait & offered snacks & drink while waiting for the shuttle car
It was pleasant & he was very courteous Explained what was going on with my car
They were super nice and very fast about the process, especially since I was on a time crunch.
Dealt with me immediately. Extremely polite and knowledgeable. Thoroughly explained what was going to be done and the cost. Made a slight adjustment at my request
I had a great experience at Oakes Kia Olathe They got me in and out with the service completed in about 40 minutes.
Fantastic experience, bought the car out of state and it was way better then what my dealer in Iowa could do.
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