Customer Testimonials

Timely and professional Mason was the best I have dealt with and I hope to only deal with him in the future

Great The guys I worked with were great, informative n helpful!! Very pleasant Great service n helpful

Easy to schedule and work was done well and within the time estimated. Richard was very pleasant.

Friendly, professional I would say that the two I worked with were friendly and professional.

This dealership has been beyond helpful since the first day I walked in. The whole staff is very nice and inviting.

45k service for Kia Soul. Justin explained the options and I waited while service was completed. Simple and efficient.

Our customer service rep was great! He took the time to go above and beyond to help us.

We worked with Ashton Ross. He was very professional and made the overall experience as painless as possible. I would recommend Ashton and Oakes Kia of Olathe.

Everything was great. Disappointed they got rid of the snacks... an oil change is over $100 and I gotta pay for snacks while I wait. Bummer.

We had a very nice experience at Oakes Kia. Mr. Ryan O’Donnell did an excellent job.

They took care of my auto needs even with out an appointment, I drove in after work because my brakes were making noise.

Charles keys was very helpful making my purchase successful. I would recommend him to help my Friends

Everyone was friendly and very efficient. The sales representative and the customer finance team were good.

They was fast friendly and took there time with me and explained everything to me and got me into what I wanted

Professional and efficient. The experience was quick and easy. Everyone on staff were friendly and helpful..

The people were very friendly and upfront about pricing. The dealership was very clean and inviting.

The people were very friendly and upfront about pricing. The dealership was very clean and inviting.

Greeted by Joshua Blackman immediately after pulling into the service area. He got me checked in and went over the service I was requesting. Service was performed in a timely manner and was charged accordingly. Great service! I will be back.

My sales experience was outstanding. We worked with Momina and when I came in to have an accessory added, my service department experience was excellent also.

Clean and friendly people working there. Noah was great to work with . I appreciate your care. Shawnee Mission Kia has been trying to me to buy a car from them. I told them I bought one from you all. And I would never go back to them at all. Keep up the good work

Everyone was so nice. They made the purchasing a car process very easy. Every single person is amazing

It was good They are always nice. Get you in and ASAP Happy with service

Bruce Reves was outstanding in making sure my deal was the best...personal, professional and caring. Beautiful dealership with excellent staff. Olivia May and Justin Hanlon were invaluable in making my purchase the best experience.

Oakes of Olathe was a very nice dealership. They had plenty of good deals and they were very respectful and kind to me. Ryan was very polite and helped find a perfect car for me for a good price abs low mileage.

The staff was very helpful and professional throughout the process of purchasing our new Sportage.

Everyone at Oakes Kia were great. Monina was a great salesman and was a big help to me to make a decision on buying the Telluride.

Easy to work with and super friendly. Easiest process in my car buying experience to date.

They have a clean, professional environment with knowledgeable, friendly staff who care about the customers

Was in and out as expected. Got it done. Took care of everything I came in for.

Very professional. Very respectful. Kept me informed. Much better experience than previous kia dealership located here. 10 out of 10!!!!

Great service with no hassles. Would definitely recommend to friends and family. Everyone was friendly!

Noah straight forward & out to help you out. Friendly and helpful. Definitely someone I would come back to again.

5 Great Great Great GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT

I always like it when the person checking me in is a woman. Service was fast.

Ashton Ross went above & beyond what he needed to do to get me into a new car. Oakes Kia will be the dealership I'm going to next time I'm looking to trade my car into.

They got me right in. Very courteous. Kept me informed and quick and efficient. Great experience

Maintenance and service was excellent. Richard and Mason both provide excellent service every time I’m in the dealership even just for routine maintenance.

We had excellent service through Ashton Ross who answered all our questions. Our car was detailed and even delivered to our home by Ashton on his day off no less! Great job!!

Great experience, Mason answered all my concerns with my service and kept me informed during the process. Mason thoroughly went over the differences in services and was extremely helpful and informative, a true professional! Easily the best experience I’ve had with a dealership.

A much better experience since the redesign. Enjoyed my time. We have a couple Kias and will use your dealership for our vehicle needs.

They were very professional and very friendly! They took care of all my needs. They made sure to check on me throughout the process

Fast. On time. Employee was nice, appointment was on time and work was done in a timely manner.

They did the work in a reasonable amount of time. They kept me informed and gave an honest assessment and estimate.

Easy in and out. plus a good explanation of the work to be done Thank you

I think it is a nice and friendly place and the waiting area had nice space with different choices of seating.

All good! Everything went well and it was quick turn around Great place to get your car serviced

Everything was handled just fine and went smoothly. I have no complaints and the car is great.

Fast and friendly! ! Richard gave me a thorough explanation of what was done and what may need to be done down the road.

Came in for recall, expecting 2 hours wait. Car was ready in 1 hr Speed of service was great

Very professional and polite I feel like they were very well knowledgeable about all the questions I asked

Excellent service and very friendly staff Got me in and out quicker then they anticipated

Excellent service. Very straight to the point and very personable salesman. Yall are the best.

Mason was so good explaining what the car needed and making sure it got finished in a timely manner.

Very friendly and provided great service. They answered all my questions and had the car I wanted ready for me to test drive. They both made the process very easy and AJ showed me everything the car had.

Fixed up the scratch on my car real good, can't even see it was ever there anymore.

Smooth check in and pick up. The staff was friendly and helpful. All my questions were answered.

Easy to work with and convenience in making appointments. WIFI is not the best while waiting

The overall experience was excellent from start to finish. The dealer was professional and easy to work with, the finance manager clearly explained everything without pressure, and the discounts I received were incredible. I felt respected, well-informed, and confident in my purchase, which made the process smooth and enjoyable.

Quick service, was in and out about as fast as you could reasonably expect. Front desk met me with a smile, my sales rep was helpful and got out of there with my dream truck!

the whole process from start to finish was excellent, thank you bruce for your professionalism.

A great experience and easy process. Very happy I chose to purchase with Oakes Kia.

It was timely and all work was completed satisfactory I will come back again for service. Josh was very helpful

I had the oil changed on my car Service was prompt and finished as promised

Enjoyed seeing Angela again. Also got to meet Mrs Oakes...she is extremely nice...enjoyed speaking with her. Was disappointed that Rodney was no longer there. He has a great personality and will be missed.

All good, but please start showing owners how to change the air filters int their own instead of trying to make a quick buck. Might help customer satisfaction.

Thanks ? ? ??I spoke with the mechanic about the installation and he explained how the mirror should work when programmed to my garage door.

I came in the Saturday after Christmas and they were busy, but EVERYONE was great to work with and made the car buying process easy. Justin was especially great to work with on a busy Saturday morning!

Been here twice for service since the change to Oakes. Excellent service, on time, friendly. Richard was great.

Great experience and communication People weee nice. Explained it all and did the job Love it

Quick service! Efficient process for drop off and pickup. Thanks for great customer service this weekend

Repair was made quickly Recall repair so no charge The coffee machine was broken, so it'd be nice if that was working

They listened to my needs and were able to deliver Joanna was very helpful and went above and beyond

The entire team was polite and cordial, pricing was the best in the area if Kansas City.

Service was very quick and prompt. The waiting area was clean and comfortable took care of the recall in less time than they had stated it might take.

I’m very happy with this dealership , I love my car it drives very smooth.

My husband and I had a great experience purchasing our vehicle. Brian was great to work with. Definitely would recommend him to be your salesman when looking to buy a car!

Great easy checkin and checkout Great easy check in and check out. Friendly service r advisor. Work done right.

Vehicle recall, made appt, service on time, no complaints Service tech inspected vehicle, made recommendations on possible service needed but your estimate was way way too expensive but I guess that's expected for a dealership.

I found Ms Kara Klehammer a great help in my purchase of a brand new Kia, both knowledgeable, and considerate of my needs as a customer. I was able to inspect and drive the car of my own choosing, satisfied I made my purchase.

I love my new car! Service was great at this facility. I appreciate the help.

No problem leasing a new Kia Sportage. Taylor was very professional and helpful in explaining my options.

Appreciated the follow up to our inquiry on line. The phone call and appointment being made Our sales person, Jair Sanchez was excellent ! Took pictures and video of vehicle before arriving. Had vehicle ready to test drive when we arrived. He continued to look through inventory until we found the exact vehicle we loved,

Good job on my recall, and 15k service. Fast curtious sevice. In and out in short order.

All people involved were excellent! They were very responsive to our wants and needs, Excellent dealership.

My family enjoyed working with Kate to trade-in and purchase our new vehicle. She made the process easy and efficient. We will definitely return for any future purchases.

I had a great car buying experience with Oakes Kia. Will use them again in the future.

Very prompt and efficient checking process and car was ready to go in less than an hour.

Had a little problem with texting to find out about prices for a 75k service. Finally got the info and got it scheduled. Everything else went smoothly.

It’s was such an easy process and working with Cristian was laid back. It was nice to be able to do everything online then go pick up the car. I never felt pressured like I did at another Kia dealership. I would definitely recommend.

Very helpful and upbeat staff! From the moment you walk in the door, everyone wants to make you have a good experience! 100% would buy here again!

Michael was very helpful before, during and after the sale. He has walked me through a number of the setting options and has remained ready to help me in the future.

Josh was very nice, he explained the recall on my vehicle, we will have that taken care of after the holidays

Took the time to track down an issue that wasn't easy to find or replicate. Would highly recommend.

Very helpful went on the test drive right away detailing took a bit long but overall everything was great

From the moment I submitted my lead, Jair stood out. His reach out was immediate, warm, and impeccably professional. As a first time Tesla buyer, I came in with curiosity, questions, and a fair amount of cautious excitement. Jair met all of it with remarkable patience, clarity, and genuine care. Throughout test driving, financing, and learning what it truly means to step into Tesla ownership, Jair never rushed me. He listened. He explained. He stayed present. His thoroughness and politeness were matched by an easy, human personability that made the entire experience feel calm, confident, and genuinely enjoyable. What impressed me most is what happened after the sale. Jair’s communication did not disappear once papers were signed. He stayed consistently engaged to ensure I was fully satisfied and confidently settled into ownership. He coordinated seamlessly with the manager to address a few minor post purchase items, making sure everything was handled promptly and without friction. He even took the time to wish me a Merry Christmas, a small but meaningful gesture that says a lot about who he is. The entire experience at Oakes was superb from the moment I walked through the door. Reception was welcoming and efficient. The manager, without hesitation or defensiveness, ensured that a minor trim piece and a rear LED tail light condensation issue were handled immediately. He personally inspected the vehicle further to confirm nothing else needed attention. No delays. No pushback. Just professionalism and accountability. And to top it all off, Ghost, my Long Range Model 3, was delivered with a full 100 percent charge. That detail alone speaks volumes about the care and pride this team takes in the ownership experience. Jair is a bright star and a true asset. This was not just a car purchase. It was a world class experience rooted in trust, excellence, and respect. Whether this is your first Tesla or your fifth, no matter what car you pick, you want Jair in your corner. Highly, confidently, and wholeheartedly recommended.

Great dealership with amazing staff very happy with the process and the car. Our sales associate AJ Achilles was kind and helpful and I 100% would recommend adding this dealership and worker to you next car shopping adventure.

My salesman Brian was amazing, the whole experience was great! the receptionist was very welcoming, the salesman was very good no pressure and the finance manager was very good. I would highly recommend this dealership.

Scheduling error but was able to take care of me. Service was faster than expected.

They were great. Olivia was great. The staff is very young and For all the employees there, I felt like I waited too long for the financing portion of my sale.

The service I received was very professional and they made it easy for me to schedule an appointment to have additional work done. I felt like they only recommended what was necessary for repairs, plus tried to keep the costs reasonable. I also really appreciate your courtesy shuttle.